When should flight attendants conduct a visual assessment of customers seated in an exit row?

• A. At the end of the flight
• B. Before takeoff
• C. Prior to landing and if passenger moves before takeoff
• D. After boarding is completed

Answer: (C)

The visual assessment of customers seated in an exit row is crucial for the safety and preparation needed in case of an emergency. Conducting this assessment before takeoff ensures that all exit row passengers are fit to assist in an evacuation if necessary. By visually checking these passengers, flight attendants can confirm that they meet the requirements for sitting in those rows—such as being physically able to operate the exit doors and understanding the instructions provided.

Additionally, performing the visual assessment prior to landing is important as well, since it ensures that all exit row passengers are still in a suitable state to assist if needed upon approach. The mention of assessing passengers who move before takeoff highlights the need for vigilance to ensure safety at all times during the flight preparation phase. This proactive stance is critical in emergency situations, making the timing of the assessment essential for safety compliance.